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Flexible Scheduling through March 2021

If canceling within 14 days of your reservation but at least 7 days prior, your deposit will be transferred to a non-refundable gift certificate that can be used towards another stay minus a $35 cancellation fee. A $35 cancellation fee applies to all canceled reservations regardless of notice given. Any canceled reservations within 7 days would result in forfeiture of deposit.

Group that have reserved 5 or more accommodation for the same date range, please contact our Guest Services/Events Manager to discuss any anticipated rescheduling needs as early as possible to set an arrangement that works best for our facility and your group.


What to Expect 

Checking into Your Room or Cabin
Before arrival, your invoice will be processed for the remaining balance using the credit card on file. To retrieve a guest room key or access code, please wear a mask and come to the reception area accessed from the front porch entrance of the main lodge.

Check-in for Rooms and Suites is from 4pm to 8pm.  Check-in for Cabins is from 3pm–8pm. If arriving after 8pm, please call Guest Services at (814) 744-8017 on the day of your arrival to make other arrangements.

Can I Arrive Earlier or Stay Later?
Due to the additional cleaning procedures involved, we are unable to accommodate early check-ins or late check-out needs. Please adhere to a departure by noon for Room stays and by 10:30am for Cabin stays to give our Housekeeping team adequate time to clean accommodations. We appreciate your cooperation.

I have a Gift Certificate to apply to my Reservation
Please call before your arrival date with your gift certificate number. We will be happy to apply your gift certificate at this time. Please also bring in your gift certificate to give to our Front Desk associate at check-in. If the gift certificate is partially redeemed after processing, the gift certificate will be returned to you.

I would like to pay the remaining balance in Cash
Cash will not be accepted as a form of payment. Please contact Guest Services at (814) 744-8017  before your arrival date to make necessary adjustments to your credit card information before we process the payment on your arrival date.

Breakfast & Hot Beverage Service for Room Stays
Our kitchen will be delivering breakfast baskets to rooms between 9–9:30am each morning. Coffee and tea service is provided inside each room. At check-in, guests will make your breakfast selections. Please indicate any dietary needs at this time. 

Restaurant & Bar reopens February 4th
CLICK HERE for more information

Massages at the Woods Spa
Single massage services available at The Woods Spa by reservation. Please note, that a face mask will be required throughout your service for safety.


Replaced/Omitted Services for Safety

No Morning & Afternoon Tea Service in the Great Room 
The service has been replaced with a hot beverage station in each guest room. Upon arrival, guests will receive a complimentary package of freshly-baked cookies in their room.

No Welcome Reception in the Great Room on Friday
Friday’s welcome wine reception is canceled at this time.

Towel Requests / No Stay-Over Room Cleaning
Housekeeping will not enter your room during your stay to remove trash and remake bedding. Large trash receptacles will be provided inside each room. A recyclables receptacle will be available near the Suite parking lot. Additional linen requests can be made by calling the Reception Desk between 10am–6pm or by emailing New towels will be left inside a plastic bag outside of your door.

Cabin Guests & Public Not to Enter Lodge Common Spaces
The Great Room and Billiards Room are exclusively reserved for room guests. Room guests are required to adhere to social distancing and not exceed state mandates of up to 10 guests in the Great Room at one time. Sanitation stations are provided in common spaces for guests’ use. 

Tours are only available by Appointment.
If interested in touring the facility for a possible retreat or wedding need, please contact the Events Manager at


Gateway Lodge’s C.A.R.E. Pledge

C – Conscientious Service
Gateway Lodge Staff is committed to following “Safe Stay” A.H.L.A. Industry standards and “Serve Safe” practices in hospitality and food service. Our staff will wear face masks and/or shields when near our guests. We will be mindful of wearing protective gloves when handling linens and serving food.

A – Advanced Standards
During this time of social distancing, we will be diligent in obtaining key information from guests before their arrival. We ask for our customer’s cooperation in the planning of their stay to ensure a successful visit. Email communication will be sent to guests before their arrival for review and will solicit responses. We will be providing each guest upon arrival with a packet of information including local open businesses, attractions, a hiking map, etc.

R – Rigorous Sanitation
Gateway Lodge is committed to elevating it’s sanitation practices to ensure everyone’s safety. UV lights are being installed in HVAC ducts. UV light sanitation will occur between room stays. Vacuums are being outfitted with HEPA-grade filtration. All keys will be UV sanitized between guests. All linens will be laundered to the recommended Hotel Industry-standard and pillows double-cased. Common areas will be regularly sanitized and efforts are in place to offer air purification of these areas.

E – Elevated Hygiene
All staff is following recommended CCD guidelines concerning hygiene. Signage will be displayed in key service and restroom areas as a reminder to these practices.