Reservation and Cancellation Policy
Reservations must be secured by a deposit of 50% of base rate of stay. With at least a two week notice, we will gladly refund your deposit using the same card that the deposit was placed with or move your reservation to another date.  For cancellations or date changes with less than a two weeks notice, deposit is non–refundable. Guests who fail to show are responsible for the entire stay. Guests may move a reservation only once without loss of deposit if prior to two weeks from time of reservation. The second time will result in losing the deposit.

Payments and Deposits
Payments may be made by Cash, Visa, MasterCard, Discover, and American Express. We do not accept checks as payment. If gift certificate is used as a deposit, certificate would be forfeited upon cancellation of reservation. Certificate may only be used if value is equal or more than cost of deposit.

Age Requirements
The Lodge is an adult-centric facility. If accompanied by an adult, guests 12 and older are permitted to stay. Children of all ages are welcome in our cabins. Guests must be 18 and older to make a reservation.

Non-Smoking
Gateway Lodge maintains a strict non-smoking environment. We do not allow smoking or candle burning in any of our suites, rooms, or cabins. If smoking is evident you will be charged a $100-$200 Housekeeping fee depending on damages. Most of the suites have private porches on which smoking is permitted. Please request a suite with porch if needed.

Pet-free Facility
Gateway Lodge does not permit pets in Lodge, Cabins, or on property grounds.

Outside Liquor Not Permitted
All common areas are licensed by the PA Liquor Control Board.  We have a full liquor license and wine list and are happy to provide any alcoholic beverage needs you may have. Our liquor license requires that any alcohol consumed in the public areas of the inn, in the restaurant or on the grounds must be purchased from Gateway Lodge. A violation to this rule, will receive first a warning, and then second a $100 fine for the violation to be paid upon check-out. Any conference or group retreat will forfeit $500 of their deposit upon violation of this policy. Legal action may be taken if situation continues.

Liability
Gateway Lodge reserves the right to charge for any damage done to the property. Damage to linens or towels resulting from use of body oils, make-up, shoe polish, etc. will result in charge for cleaning, repair, or replacement of fixtures, linens or towels. Loud, lewd, or vulgar behavior is not permitted. Gateway Lodge reserves the right to cancel any function or reservation if management determines that there has been a misrepresentation in the booking.

Patrons are fully responsible for any injury to any and all guests attending except those caused by the negligence of the Gateway Lodge.The hotel cannot assume responsibility for personal property and equipment brought on the premises as well as equipment, materials or personal property left in the Lodge prior to, during, or following any function.

Lodge Services and Rates
Rates are for an occupancy of one or two people per night for Suites and Rooms, including afternoon tea and pastries at 4pm, and breakfast. Two or three night minimums may apply to peak seasons or holiday weekends. Cabin rates are based on occupancies stated.

A  gratuity of $10.00 per day will be added to your bill if in suites or rooms. This gratuity is for the Breakfast Server and Housekeeping staff. Gratuity for your dinner service is at your own discretion. An automatic 18% gratuity is added on groups of 10 or more.

State and Hotel taxes, bar charges, spa charges are additional.

Check-in for rooms are welcomed from 4pm–9pm (later check-ins may be arranged in advance). Check-out requested by 12 pm.

Check-in for cabins are from 3pm–9pm. Check-out requested by 10:30am.

Handicap Accessibility
Gateway Lodge is wheelchair accessible. We have two suites that can accommodate those with disabilities. Please make your specific needs known prior to arriving so we can serve you best.

Rates and Policies Subject to Change
Rates and policies are subject to change without notice.