RESERVATION & CANCELLATION POLICY
Reservations must be secured with a 50% deposit of total stay. For cancellations or date change requests made less than 14 days from arrival date, total deposit amount is forfeited.  If cancellation is 14 days or more from arrival date, a $35 cancellation fee is applied. Guests who cancel or fail to show on arrival date are responsible for the entire reserved stay. Guests may move a reservation only once with at least a 14-day notice prior to arrival date. The second time a reservation date is changed will result in forfeiture of initial deposit.

PAYMENTS & DEPOSITS
Payments may be made by Cash, Visa, MasterCard, Discover, and American Express. We do not accept checks as payment. If a gift certificate is used as a deposit, certificate would be forfeited upon cancellation of reservation regardless of two-week notification. Certificate may only be used if value is equal to or more than the cost of deposit.

AGE REQUIREMENTS
The Lodge is an adult facility. If accompanied by an adult, guests 12 and older are permitted to stay. Children of all ages are welcome in our cabins. Guests must be 18 or older to make a reservation.

NON-SMOKING
Gateway Lodge maintains a strict non-smoking environment. We do not allow smoking or candle burning in any of our suites, rooms, or cabins. If smoking is evident you will be charged a $100-$200 Housekeeping fee depending on damages. Most of the suites have private porches on which smoking is permitted. Please request a suite with porch if needed.

PET-FREE FACILITY
Gateway Lodge does not permit pets in Lodge, Cabins, or on property grounds.

OUTSIDE LIQUOR NOT PERMITTED
All common areas are licensed by the PA Liquor Control Board.  We have a full liquor license and wine list and are happy to provide any alcoholic beverage needs you may have. Our liquor license requires that any alcohol consumed in the public areas of the inn, or in the restaurant must be purchased from Gateway Lodge. A violation to this rule, will receive first a warning, and then second a $100 fine for the violation to be paid upon check-out. Any conference or group retreat will forfeit $500 of their deposit upon violation of this policy. Legal action may be taken if situation continues.

LIABILITY
Gateway Lodge reserves the right to charge for any damage done to the property. Damage to linens or towels resulting from use of body oils, make-up, shoe polish, etc. will result in charge for cleaning, repair, or replacement of fixtures, linens or towels. Loud, lewd, or vulgar behavior is not permitted. Gateway Lodge reserves the right to cancel any function or reservation if management determines that there has been a misrepresentation in the booking.

Patrons are fully responsible for any injury to any and all guests attending except those caused by the negligence of the Gateway Lodge.The hotel cannot assume responsibility for personal property and equipment brought on the premises as well as equipment, materials or personal property left in the Lodge prior to, during, or following any function.

LODGE SERVICES & RATES
Rates are for an occupancy of one or two people per night for Suites and Rooms, including afternoon tea and pastries at 4pm (Saturday-Thursday), and breakfast. Two or three night minimums may apply to peak seasons or holiday weekends. Cabin rates are based on occupancy stated.

A  gratuity of $10.00 per day will be added to your bill if in suites or rooms. This gratuity is for the Breakfast Server and Housekeeping staff. Gratuity for your dinner service is at your own discretion. An automatic 18% gratuity is added on groups of 6 or more.

State and Hotel taxes, service charges, bar charges, spa services are additional to quoted lodging prices..

ARRIVAL & DEPARTURE
Check-in for rooms are welcomed from 4pm–9pm (later check-ins may be arranged in advance). Check-out requested by 12pm. Check-in for cabins are from 3pm–9pm. Check-out requested by 10:30am.

HANDICAP ACCESSIBILITY
Gateway Lodge is wheelchair accessible. We have two suites (Suite 104 and 108) that can accommodate those with disabilities. Please note that these guest suites are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type. Please make your specific needs known prior to arriving so we can serve you best. We have a wheelchair accessible ramp that is in close proximity to Suites 104 and 108 and is located in our suite parking lot area.

WEBSITE ACCESSIBILITY STATEMENT
At Gateway Lodge, we want everyone to be able to access our website, and to learn about our accommodations. We’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
 We’re working hard to achieve our goal of Level AA accessibility, but we realize there are some areas that still need improving. Please know that we are always happy to discuss our facilities, accommodations, and services by telephone or email, and any reservations that you wish to place can also be placed by telephone. If you have identified an accessibility issue that we have not yet addressed, please notify us at ernest@gatewaylodge.com with Accessibility” in the subject line.

RATES & POLICIES SUBJECT TO CHANGE
Rates and policies are subject to change without notice.